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Privacy Policy

This privacy policy is intended for those of you belonging to our current and prospect customers, suppliers, distributors and other business partners. We, Sumitomo Heavy Industries, Ltd. Plastics Machinery Division and its group companies (as defined in the next paragraph), take your privacy seriously. When we collect and use your personal data for various business purposes, we undertake to comply with applicable data protection laws.

[EU, UK] Such laws include the General Data Protection Regulation and the UK-GDPR (collectively the "GDPR").

PERSON IN CHARGE (controller)

This privacy policy is issued by us, Sumitomo Heavy Industries, Ltd. Plastics Machinery Division and its group companies as shown on the following page of our website (https://www.shi.co.jp/plastics/) (hereinafter referred to as "we", "us", "our", or "SHI-PMD"). When we collect and use your personal data, we are the data controllers in the meaning of GDPR and are responsible for protecting your rights with personal data.

PURPOSE AND LAWFUL BASIS (why and on what lawful ground we use your personal data)

  • (1) To facilitate our business communication with you

We collect and use the following categories of your personal data:

  • Basic business contact information

    · Name

    · Company Name

    · Country

    · Zip number

    · Address

    · Phone

    · E-Mail Address

    · Division name

We use your personal data for the following purposes.

  • Answering to the web inquiry
  • Introducing products through email magazine
  • Arranging webinars
  • Acquiring usage statistics for the purpose of quality control and improvement of network services such as websites
  • Dissemination of company and product information using YouTube (using cookies)
  • Other business communications with you

[For those from the EU and the UK]
We use your personal data as described above on the lawful basis that it is necessary for the purposes of our legitimate interests, i.e. running our business efficiently and effectively.

  • (2) To promote our marketing activities

In order to serve you better by providing you with information about our products and services that may be of interest to you, we create your profile by combining different categories of your personal data (e.g. your intereaction with our website, cookies, your communication with us) you have provided to us either online or offline. We use the profile for our marketing activities. For example, we may contact you to provide you with information that is likely to be of your interest on our products, services, events and case studies at the right time. When we perform such processing of personal data, we will obtain your prior and specific consent thereto. You can withdraw your consent at any time.

SENSITIVE PERSONAL DATA

Where we collect and use sensitive categories of your personal data defined in applicable laws, we will obtain your prior and explicit consent. You may withdraw your consent at any time with effect for the future. An informal e-mail with this request is sufficient. The data processed before we receive your request may still be processed lawfully. Excepted from this consent is data where we are obliged to collect and use in order to fulfil our legal obligations or to protect vital interests of you or other persons in emergencies.

RETENTION (how long we retain your personal data)

We will retain your personal data as long as we have business relation with the company or any other entity you belong to at the time when we collect your personal data.
Thereafter we keep them as may be required by applicable laws related to audit or tax issues or until we receive your objection to our retaining your personal data.

COOKIES

A cookie is a small text file that the website sends to your device for the purpose of keeping records. It identifies your device, typically your web browser, but it cannot identify you as an individual.

Some cookies are necessary to operate our website (e.g. establishing sessions), while other cookies provide enhanced functionality, gather analytical data to improve performance, enable us or our AdTech partners to deliver personalized advertisements by tracking you across the internet, or enable sharing via social media.

Where legally required, you can choose whether to allow us or third-parties (our analytics, AdTech and social media partners) to set cookies which are not strictly necessary for the functioning of the website via the cookie banner and settings provided on the website.

DISCLOSURE (who we share your personal data with)

We disclose certain categories of your personal data in so far as may be necessary for the purposes above to the following entities:

  • to Sumitomo Heavy Industries, Ltd., and its group companies (hereafter "SHI") as well as other SHI-PMD companies as may be necessary for business purposes;
  • competent public authorities to which we are obliged to disclose your personal data as required by applicable laws;

[For those from the EU and the UK]
Where such service providers are "data processors" in the meaning of GDPR, we make sure that such data processors have in place appropriate data protection measures by virtue of data processing contracts signed between such processors and us in compliance with Article 28 of GDPR.

TRANSFER TO NON-EU COUNTRIES

We may disclose your personal data to other SHI-PMD companies located in other countries than one where you live. In the case of such international transfer, we will take appropriate measures in accordance with applicable law.

[For those from the EU and the UK]
We may disclose your personal data to other SHI-PMD companies that are located in countries outside of the European Economic Area other than thone countries where the European Commissinon or the UK government decided that data protection law with a level of privacy and data protection equivalent to that of GDPR is in force. In cases where such data transfer happens, we protect your personal data by virtue of data transfer agreements with such data recipients pursuant to Article 46 of the GDPR, which impose on such recipients contractual obligations to ensure adequate level of data protection equivalent to those laid down by GDPR.

YOUR LEGAL RIGHTS

Provided that certain conditions are met, you have legal rights to request from us the following:

  • Access to your personal data and to certain supplementary information covered by this notice;
  • Correction of your personal data if inaccurate or incomplete;
  • Erasure of your personal data in certain circumstances;
  • Suspension of using your personal data in certain circumstances;
  • Stopping processing your personal data in certain circumstances; and
  • Obtaining your personal data in a structured, commonly used, and computer-readable format.

Please contact us if you have any inquiry about how to exercise your rights described above.

COMPLAINT

You can lodge complaints about our way of processing your personal data with data protection supervisory authorities.

[For those from the EU and the UK]
You can find a list of such authorities at the following links:

EU Member States: https://edpb.europa.eu/about-edpb/about-edpb/members_en#member-be

United Kingdom: https://ico.org.uk/

INQUIRY

For further information and inquiry, please contact:

Marketing Group

Sumitomo Heavy Industries, Ltd. Plastics Machinery Division

Address 1-1, Osaki 2-chome, Shinagawa-ku, Tokyo,141-6025, Japan

E-Mail: shi.pm.sales.info@shi-g.com

Appendix. FOR OUR VISITORS FROM THE STATE OF CALIFORNIA
(Modified as of 2021/10/01)

This appendix of our privacy policy explains how we collect, use, share, and protect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information").

1.RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED, OR SOLD

a. The CCPA states that you have the right to request us to disclose what personal information we collect, use, disclose, and sell.

b. You can exercise your above-mentioned rights unless you have exercised the rights within the preceding 12 months. We endeavor to respond to you within 45 days of receiving a verifiable request from you. If you intend to exercise such rights, please refer to section 6.

c. We use your information (name, email address, and user account ID if you have) to verify your request. You may be asked to provide additional information so that we can verify your request.

d. The categories of personal information we collected, business or commercial purpose, sources and category of third parties we shared within the preceding 12 months are as follows:

  CATEGORY (stipulated in CCPA 1798.140(o)) DETAIL BUSINESS OR COMMERCIAL PURPOSE FOR PROCESSING SOURCES OF COLLECTED PERSONAL INFORMATION CATEGORY OF THIRD PARTIES WE SELL (stipulated in CCPA 1798.140(w)) CATEGORY OF PARTIES WE DISCLOSE
1 Identifiers

Real name, postal address, email address, or other similar identifiers

Inquiry through web inquiry form To facilitate our business communication
-answering to the web inquiry
Your posting on our site.
( Web inquiry form)
- SHI-PMD companies
2 Identifiers

Real name, postal address, email address, or other similar identifiers

Web marketing activities (Webinar and E-Mail magazine) To facilitate our business communication
introducing products through email magazine
-arranging webinars
Your posting on our site.
( Web inquiry form)
- SHI-PMD companies
3 Identifiers

IP address, User agent information, Cookie

Detection and prevention of unauthorized access of websites and / or our service Detection and prevention of unauthorized access of websites by security monitoring, using security equipment, and cookies, etc. Your activity on our site, cloud computing vendors - Cloud computing vendors
4 Identifiers

Browsing history, search history, and information regarding interaction
with an internet website

Access analysis of internet resources To promote our marketing activities

-acquiring usage information for the purpose of quality control and improvement of network services such as websites

Your activity on our site, ad agencies Ad agencies -
5 Identifiers

Browsing history, search history, and information regarding interaction
with advertisement

Web marketing activities (YouTube) To promote our marketing activities

-dissemination of company and product information using YouTube (using cookies)

Your activity on our site, ad agencies Ad agencies -

e. Disclosure or Sale of Personal Information

We do not have actual knowledge that we sell personal information about residents who we know are younger than 16 years old.

Under the CCPA, "sell" means disclosing by electronic or other means, a consumer's personal information to a third party for monetary or other valuable consideration.

2.RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION

a. The CCPA states that you have the right to request us to delete your personal information collected by us.

b. You can exercise your above-mentioned right with your account with us, unless you have exercised the rights within the preceding 12 months. We endeavor to respond to you within 45 days of receiving a verifiable request. If you intend to exercise such rights, please refer to section 6.

c. We use your information (name, email address, and user account ID if you have) to verify your request. You may be asked to provide additional information so that we can verify your request.

3.RIGHT TO OPT-OUT OF THE SALES OF PERSONAL INFORMATION

a. The CCPA states that you have the right to opt-out of the sale of your personal information by us.

b. Under the CCPA, the activities, in which we share information collected from cookies or email address with advertising agencies to manage our personalized advertising to those of you 16 years of age or older based on your preferences, may be considered a "sale" of personal information.

Opt-out rights can be exercised by visiting our Cookie Policy or by going directly to our Cookie Settings page and deleting or preventing cookies from being used. You can also click on the " Do Not Sell My Personal Information " link at the bottom of every webpage.

4.RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A CONSUMER'S PRIVACY RIGHT
The CCPA states that you have a right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the CCPA.
5.AUTHORIZED AGENT

When you use an authorized agent to submit a request to know or a request to delete, we may require that you:

(1) Provide the authorized agent with written permission to do so; and

(2) Verify your own identity directly with us.

(3) Directly confirm with us that you provided the authorized agent with permission to submit the request

We may deny a request from an agent that does not submit a proof that they have been authorized by you to act on your own behalf.

6.CONTACT US

Please contact us by email if you have any questions or concerns about this privacy policy or the information we hold about you.

telephone number: 03-6737-2576

email shi.pm.sales.info@shi-g.com

7.How our site responds to "Do Not Track" Signals
Some web browsers incorporate a "Do Not Track" (DNT) feature, that signals to websites you visit that you do not want to be tracked, when turned on. Our site responds to DNT signals. You can confirm your settings by going directly to our Cookie Settings page. You can also click on the " Do Not Sell My Personal Information " link at the bottom of every webpage.
8.CHILDREN'S PRIVACY

We do not collect and store personal information about Children (in this provision, we define Children as minors under 13 years of age) if this information is submitted by a Child without prior parental consent or by the parent or guardian of the Child.

If we discover that we've unintentionally collected information from a Child in a way that does not meet COPPA requirements, we will delete the information immediately.